Case Studies / PARTNERSHIP FRAMEWORK AND TOOLS

Strategic framework delivers for VICSES

KEY information
PROJECT CONSULTING
completed 2020

stakeholders
VICTORIAN STATE EMERGENCY SERVICES (VICSES)
CURRENT AND FUTURE PARTNERS

We developed a Partnership Framework and User-friendly Tools

Opportunity

The Victoria State Emergency Service (VICSES) sought a review of their strategic partnership and sponsorship approach as part of their Community Resilience Strategy Renewal 2019-2022.

Deliverables required included:

a Partnership and Sponsorship Framework document integrating key areas of corporate management as well as strategic priories associated with community and partners
a suite of usable tools relevant for the Executive Team and community-based volunteers that were easy to understand and use when actioning any stage of a partnership or sponsorship.

Our approach

We created a four-step approach including an initial deep dive workshop to enable VICSES to feed into the development process as the project was being implemented.

Integrating scenario mapping, we were able to test usability and outcomes before creating the final version of the Framework and support Tools.

We got a great solution that aligns with our strategic focus – for current and future partnerships.

Susan Davie
Manager Community Connections
at Victoria State Emergency Service (VICSES)

Setting the Victoria
SES up for future
partner success

Outcomes

VICSES received a Partnerships Framework with a tailored approach for their guiding principles and stakeholder mapping.

The Partnerships Framework was inclusive of all stages throughout the partnership lifecycle. It educates and guides VICSES staff and volunteers so they can ensure future opportunities are in line with the short and long-term strategic priorities of the organisation.

In addition, seven tools were created to support the process of identifying a new partnership need, up to the conclusion of a partnership agreement.

Employees and paid VICSES staff requiring an effective Partnerships Framework

Pages of content within the Partnerships Framework to define the future approach

User-friendly tools to enable all staff and volunteers to implement the Framework