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Insights / BUSINESS COMMUNITY RESILIENCE

Engaging With Council: A Small Step That Makes a Big Difference

 

By renae hanvin

Apr 28 2026

In business, it’s easy to stay focused on what’s directly in front of you – customers, cash flow, staff, growth. But what if one of the most valuable relationships for your business sits just outside your day-to-day view?

That’s exactly what our Engaging With Council micro-learning module explores – one of the most talked-about modules in the Business Ready Together program by Resilient Ready.

Why this module resonates

There’s a reason this module continues to stand out across the program.

It reframes how businesses think about council – not as a regulatory body to deal with when things go wrong, but as part of the broader ecosystem that supports business success, preparedness, and recovery.

As we often say in Business Ready Together:

  • Stronger together means understanding the network around your business and knowing how to engage with it before you need it.
  • Running a business means you’re in the driver’s seat. You make the calls, carry the risk, and shape the future. But council plays a role in the environment you operate in – especially when it comes to planning, compliance, and disaster response.

A powerful story: Mark Jago’s perspective

At the heart of this module is a video case study featuring Mark Jago.

Rather than theory, Mark shares real, grounded insights about engaging with council from a business owner’s perspective. It’s the kind of story that often sparks a shift in thinking:

  • Seeing the people inside council differently
  • Recognising the range of roles that support businesses
  • Realising that connection doesn’t need to wait for a problem

We won’t give everything away – but it’s safe to say many participants walk away from this video ready to take action.

From awareness to action

What makes this micro-learning module effective isn’t just the content… it’s the way it encourages reflection and practical steps.

Participants are guided to ask themselves:

  • Do I know who to contact at council?
  • How confident am I in that relationship?
  • What’s one simple step I can take in the next 30 days?

Because sometimes, the difference between delays and smooth outcomes (especially in tough times) comes down to something simple:

Knowing who to call and having already made the connection.

Built for real businesses, real communities

As a trusted business working alongside other businesses and communities, we’re proud that programs like Business Ready Together don’t just share knowledge… they build capability.

This module is a great example of that.

It helps businesses:

  1. Strengthen local relationships
  2. Build confidence in navigating council systems
  3. Improve preparedness and resilience

And ultimately, it reinforces a core idea we stand by:

Resilience isn’t built alone – it’s built together.

A small shift with big impact

One of the key takeaways from this module is simple but powerful:

Reach out early. Stay informed. Build the relationship before you need it.

It’s not about adding complexity to your business – it’s about making one small, intentional move that could make a big difference down the track.

Ready to lead?

If you’re a council, industry body, or regional leader looking to strengthen business resilience, this is your opportunity to take a proactive, connected approach that works.

Because the future belongs to communities that are not just prepared – but ready, together.

Let’s connect!

 

Resilient Ready is a social enterprise delivering innovative solutions to enable every organisation to thrive before, during and after disasters. To keep updated on news and current projects, sign up to our newsletter.