Insights / disaster ready tourism businesses

Collaboration uplifting Victorian tourism operators

By renae hanvin


May 6 2023


Our latest collaboration with the Country Fire Authority (CFA) is focused on supporting and uplifting the disaster resilience capability of businesses that connect with tourists (or visitors) across two high risk Victorian Coastal regions. 

The project focuses on supporting and upskilling businesses that connect with visitors across two regions, including those from a culturally and linguistically diverse (CALD) background, emphasising their duty of care. 

As part of the project, Resilient Ready is creating and delivering a customised version of our Business Community Resilience (BCR) Toolkit program, an innovative solution focused on building resilience through co-designing with and showcasing the experiences of local business people. 

The tailored programs for this project are:

These BCR Toolkits feature an all-hazards approach via micro-learning modules, sharing lived experience case studies as part of a three-pronged approach – which includes in-person workshops and research – to educate local tourism operators. 

The aim of the project is to keep visitors safe, foster a positive relationship between tourism operators and emergency services, and upskill tourism operators so they’re not only better prepared for when a disaster occurs, but they can continue operating long afterwards. 

Also collaborating with Resilient Ready and the CFA on this project are VIC SES, Department of Jobs, Skills, Industry and Regions (DJSIR), Destination Phillip Island and the Great Ocean Road Regional Tourism. 


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